West Bengal State Electricity Distribution Company [WBSEDCL] — Electric bill paid but receipt not getting

Address:India West Bengal, Habra , North 24 parganas, Banipur

I have done my electric bill on 07/09/2021 at 11:06am by scan bill QR code through amazon pay, R.S. 478/- to wbsedcl account, billdekbqr.[protected]@hdfcbank my upi id is [protected]@apl and my bank reference id is[protected], my payment are successful but there till showing bill dew, and I am not getting my bill payment receipt .
As soon as possible please solve my problem and help me.
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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