West Bengal State Electricity Distribution Company [WBSEDCL] — electricity bill not send from last 8 month

My name is Santanu Saha s/o manik chandra saha, my residential address is vill- Bhagabatibazar, P.O + P.S-Illambazar, Dist-Birbhum . Now my family is suffering for your service. MY father and mother is a school teacher and they are daily go to your office and pray for justice but anyone don't here and not do anything that help for solve this problem. In my house our electricity connection in the name of Manik chandra Saha. At the time of September 2014 we pay our electricity bill but than within 8 month Your office can not send any electricity bill. So my father and also my mother repeatedly go to your illambazar wbsedcl office to know why you can't send any electricity bill for my house. But your office can't say any satisfactory answer. Till today my family is suffering for your mistake. Sir, I just want to know that why my family is suffering day to day? What's my family fault for this? We are wrong that we want to pay our electricity bill? Why your illambazar wbsedcl office can't send any electricity bill from last eight months? So, please solve my problem as early as possible. Thanking you,