West Bengal State Electricity Distribution Company [WBSEDCL] — Excess bill for defective meter

Address:

Kolkata, West Bengal

The meter against Consumer ID:[protected], according to your bill delivery man, is defective but a quarterly bill amount of Rs11143 has been sent to my registered Mobile No. As my maternal brother met with a severe head injury and breathed his last on the operation table, I was mostly away from house and for more than two months my house was under lock & key. So please send me a provisional bill for payment till this faulty meter is replaced. I submitted an application today at Rahara Electric Supply Office but I have been asked to pay the bill first then to complain. Such excess and absurd bill has not been consumped through out the history of my connection What shall I have to do now?