West Bengal State Electricity Distribution Company [WBSEDCL] — Harassment by the local Supply Office, Boral, South 24 Prgs(s)

Address:Kolkata, West Bengal

This is to bring to your notice about the harassment I am facing by the local Supply Office, Boral, South 24 Prgs (s) My Tanent Mrs Nivedita Das has Applied for a New connection vide Application No [protected] (BORAL CCC[protected] On that a quotation letter was send dated 21/04/2015 and advice to deposit the following amount. 1. Total service connection charges of Rs :2000/- 2. Security Deposit ...of Rs 2660//- Both the charges were paid by cash on 18/05/2015 both cash receipt (attached for documentary proof) After the payment a week later inspection was carried out. and there after local supply has kept the connection on hold. On 16/06/2015 Memo No [protected]/SER_CONN_ PEND was issued (copy attached) and raised a issue on outstanding dues pending to be cleared (ID[protected] As per best of my knowledge I have never fall on that that category. and never become defaulter. I can not submit whole record of payment since 25/01/2002. How ever I am attaching my last 3 months bill payment receipt( attached) Transation ID : CBBR[protected] of Rs 1676.00 for the month of April 2015 Transaction ID DBBR[protected] of Rs 1780.00 for the month of May 2015 Transation ID DBBR[protected] of Rs 1780.00 For the month Of June 2015 I am also submitting fresh bill generated where no out standing was reflected I personally called Mr Hawk present St n master) Who was repeated asking to report to his office with all the relevant document, then only he will look in to it. . I am retired Defence service person and confined to bed I am not able to satisfy myself with this following system fault. .1. When my records are OK then why this harassment? 2.In the initial stage they could have checked my records and could have asked the deposit money. 3. Is it my mistake that I have requested my tenant for new connection for extra load. 4 On finding if no new connection could be provided then My tenant Mrs Nivedita Das wanted the entire money back by withdrawing New connection.application. Please review my case. and hope a best service from you at the earliest. Regards (N.K.Dey) [protected]
Was this information helpful?
No (0)
Yes (0)
Jul 21, 2015
Updated by Nishit Dey
REPEATED MAIL WAS SEND TO UNDERMENTIONED ATHORITY WITH REMINDER BUT NO REPLY TILL NOW
From: NISHIT DEY <[protected]@gmail.com>
Date: Mon, Jul 6, 2015 at 8:51 PM
Subject: Wrongly issued Memo No : [protected]/SER_CONN_PEND DTD 16/06/2015
To: [protected]@wbsedcl.in
To

Mr, Malay Palit
Customer Relation Cell
Cheif Engineer ( Officiating)
Bidyut Bhavan, Gr floor,
Block A, karunamayee,
Salt Lake, Kolkata 700091
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    West Bengal State Electricity Distribution Company [WBSEDCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    1375
    Pending
    0
    Resolved
    238
    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
    View all West Bengal State Electricity Distribution Company [WBSEDCL] contact information