West Bengal State Electricity Distribution Company [WBSEDCL] — I am being billed based on IDLE METER

Meter is not working (Consumer No.[protected]

December Qtr, 2020 (Oct-Dec) billing being low, I checked the latest meter reading on 28th Sept, 2020 and found that my Electricity Meter is not working. On the same day I lodged an on-line complaint at WBSEDCL site under docket number33975930. There being no response or action from WBSEDCL even after a fortnight, I checked the status of my Complaint at WBSEDCL site and found to my surprise that the Complaint was closed on the very next day i.e. on 29/09/2020 as resolved. The reality is, that the Meter is not working even today. I tried calling up the Pailan (Bishnupur) office and also the Consumer complaint deptt at Bidyut Bhavan of WBSEDCL n-number of times and as usual no one bothered to pick up the call. Very very sorry state of affairs at WBSEDCL !!!

Complaint Status as per WBSEDCL

[Oct 19, 2020]
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Current status as per Me (29/12/2020)

On 29th Oct, 2020 I lodged another complaint under docket no.34541318 regarding non-functioning of Meter, But on the very next day in WBSEDCL site, this complaint was shown as resolved, where as till date the Meter is idle. On the contrary a FICITITIOUS BILL has been raised on 22/12/2020 on ESTIMATED BASIS and the bill is quietly dropped in the letter box of my flat. That means, I being an HONEST CUSTOMER have to pay for the THIEVES OF ELECTRICITY even for the period, when my flat was under lock and key during oct to Dec, 2020. PLEASE WITHDRAW YOUR (WBSEDCL) FALSE AND FICTITIOUS BILL IMMEDIATELY and SHOW THE HONESTY to bill HONEST Customers based on properly working Meter readings.
Complainant : Genexx Valley, Flat - 33/11C, Diamond Harbour Road, Joka, Kolkata - 700104, Mob : [protected]