West Bengal State Electricity Distribution Company [WBSEDCL] — Meter installed wrongly, complained many times still no action

Address:	Darjeeling, West Bengal, 734009
Website:	Electricty Board of Siliguri

This is with Mount View Apartment, B Block, Salbari. Meter installed for Mr.Kishan Shivakoti and Shri Hari Pourel, meters mismatched with each other. Complaint several time in Matigara, but no solution. Now the feedback from telecom department is to disconnect the connection and apply for new connection. Is this the service to public from Government Employee. Anyone, in this website who could read this issue and initiate and action?