West Bengal State Electricity Distribution Company [WBSEDCL] — Money deducted from my account, but not reflected on WBSEDCL site.

I paid a electric bill of Rs 1121 for Consumer ID[protected] on 9th November 2020 11:44 am. It was paid through Google Pay. The UPI Transaction ID is[protected] The amount got deducted and Google Pay showed the transaction was successful. But when I'm checking the bill history on WBSEDCL page it shows the transaction failed. I still haven't received the refund for the same.

Please look into this matter.
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Nov 16, 2020
Updated by Samaira Sengupta
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