West Bengal State Electricity Distribution Company [WBSEDCL] — New connection - consumer id:[protected]

Address:Hooghly, West Bengal, 712410
Website:www.wbsedcl.in

I am ratna bose, i am applied for a new connection in industrial category, application no - [protected]
i have paid its quotation amount 26852 on 10.01.2016 at 9:41:20 through internet, but still i have not got the connection, local authority said we don't have the order to proceed, its your won risk to pay through on-line. They are not taking any action/complaint for this.
Please tell me if e-payment facility is not working then why this service is available on wbsedcl site ..
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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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