[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — Online bill payment through scanning the QR code, has not been confirmed by wbsedcl

Address:

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091

I, pallav adhikary, have paid on behalf of my father(consumer) WBSEDCL electricity bill for the month of Jan, Feb, March, 2021. I have used the QR code to pay the amount through Google Pay. It has been more than 60days and either the payment has not been yet confirmed in the website or the confirmation came through mail or message. Below are the details of the UPI payment.

Rs.919.00 has been debited from account [protected] to wbsedcl :billdeskbqr.[protected]@hdfcbank on 14 April, 2021.

UPI transaction id[protected].

wbsedcl consumer id :[protected]
consumer name :chandan adhikary
consumer phone no :[protected]

Attached the screenshot grab from Google Pay.

Please help me to resolve this issue by refund the amount.