West Bengal State Electricity Distribution Company [WBSEDCL] — Online bill payment through scanning the QR code, has not been confirmed by wbsedcl

I (Kushal Anand) have made payment towards WBSEDCL electricity bill generated in name of my father (Lakshman Prasad), dated 24/12/2020 for period Jan'21 to Mar'21 with amount 4298 paid through QR code, but even successful payment via Google Pay, it is not reflected in the official site.

Even in next bill, payment did not reflect. Hence raised a complaint to WBSEDCL on their site dated 2 May 2021 with docket number : 37026056.
Since 3 months no update has been made on the raised complaint.

Requesting to refund the amount.

Transaction Details from GooglePay is attached for reference.
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
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