[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — Paid electricity bill using WBSEDCL QR code but WBSEDCL hasn't received the payment yet

Address:WCX9+4WQ, Halisahar, Kanchrapara, West Bengal 743134

Sir/Madam, I paid WBSEDCL electricity bill using QR code printed on electricity bill with Google Pay scanner. UPI transaction ID is[protected] to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Ms TANIA PAUL (Allahabad Bank), Google transaction ID is CICAgODq2LS1LA. The Consumer ID is with the name of my mother. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer:
Name: SUMATI PAUL
Customer ID:[protected]
Registered Mobile Number: [protected]
Kindly look into the matter. Thanking you.
Your faithfully, TANIA PAUL
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Sep 30, 2021
Complaint marked as Resolved 
Thanks for the help...They have refunded my money...😊
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Sep 24, 2021
Updated by Taniya Paul
I didn't get any confirmation message from WBSEDCL..Though the amount is deducted from my account..kindly inform me when I will get that confirmation message

Sep 24, 2021
Updated by Taniya Paul
Why are you showing this complaint as resolved...the payment is yet not refunded and I didn't even got the confirmation message from WBSEDCL...kindly look into the matter

Customer ID:[protected]
Name: SUMATI PAUL

Sep 27, 2021
Updated by Taniya Paul
Can you delete this complaint...as I complained a second one...This is not yet resolved still you are showing it resolved.
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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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