West Bengal State Electricity Distribution Company [WBSEDCL] — payment debited from account but status showing pending

I have paid electricity bill online using vidyut sahayogi app & the amount got debited from my account instantly. However the bill payment status is still showing pending. Please help.

Bill payment details -

Consumer id[protected]
Invoice number[protected]
Bill amount - may2019-jul2019
Amount paid - 2142.0
Payment gateway - billdesk
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

The customer I'm[protected] has paid a successful loan but still I'm still showing the bill.

Mr. Sk Amir Ali, S/o- Mohammed Ali (Address: Village - Parul Dihi, Post - Kishore Pur, PO - Debra, Dist - Paschim Medinipur, Near Parul Dihi Primary School, Pin - WB 7221139) using direct main line from Pole. It's a clear cut electricity theft. Please do the verification immediately.
Power cut unnecery

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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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