West Bengal State Electricity Distribution Company [WBSEDCL]

West Bengal State Electricity Distribution Company [WBSEDCL] — Payment Done but Merchant Not received

Saheb Dey

Jul 18, 2021

Address:

Domjur, Howrah, west bengal-711405

I have paid my electric bill on 01/05/2021 with QR code . There has due date on 03/05/2021. I have paid through Paytm and my payment was successful from my bank. But the merchant has not received any amount till now . My Paytm UPI reference ID is RRN[protected] and my Bank of Baroda transaction ID is S60187228.

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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Jul 18, 2021

Updated by Saheb Dey My consumer I'd is ...[protected]

Jul 18, 2021

Updated by Saheb Dey Rs.722.00 has been debited from account [protected] to wbsedcl :billdeskbqr.[protected]@hdfcbank on 01 May, 2021.

consumer name : Panch Kari Dey

Attached the screenshot from Paytm

Please help me to resolve this issue by refund the amount.