West Bengal State Electricity Distribution Company [WBSEDCL] — Payment made through Google pay, but no confirmation of payment.

Sir/ Madam,

I paid WBSEDCL electricity bill on 6th December 2023, by using QR Code printed on electricity bill with Google pay scanner of Rs. 3231.00 for the period Dec'23- Feb'24.
Google Pay shows that the payment is completely successful, but WBSEDCL has not confirmed it till now and now in payment bill fine is being added for not paid on time, but I have already paid it well before due date.
Details are provided below:

Consumer ID:[protected]
Consumer Name: Dipen Kr Ghosh
UPI transaction ID:[protected]
Google pay Transaction ID: CICAgND_0drxXg
Payment Date 06.12.23
Amount Paid Rs. 3231/-
Reg.Mobile No: [protected]

For the above-mentioned details there are no confirmation message received payment status showing unpaid in WBSEDCL portal. Payment details are attached for your reference.

Requesting you to kindly do the needful.

Thanking You
Dipannita Ghosh
[protected]