West Bengal State Electricity Distribution Company [WBSEDCL] — Payment made through Google pay, but no message for confirmation of payment

Address:VILL & P. O- KAICHAR DIST - PURBA BARDHAMAN PIN - 713143

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from ARJUN HAZRA(Union Bank of India), google transaction ID is CICAgOCsiPqicg . The consumer id is with the name of Kamalapada Mukherjee. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: Kamalapada Mukherjee
customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
ARJUN HAZRA
Mobile number- [protected]
Email id: [protected]@gmail.comSir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from ARJUN HAZRA(Union Bank of India), google transaction ID is CICAgOCsiPqicg . The consumer id is with the name of Kamalapada Mukherjee. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: Kamalapada Mukherjee
customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
ARJUN HAZRA
Mobile number- [protected]
Email id: [protected]@gmail.com
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Jul 07, 2021
Updated by ARJUN HAZRA
The consumer id is with the name of Kamala Pada Mukherjee. But no confirmation message delivered in registered mobile. Online payment status shows no history available.
Please look into the matter.

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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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