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West Bengal State Electricity Distribution Company [WBSEDCL]

[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — Payment not received

Dear Sir/Madam,

I have paid my electricity bill through Bharat QR code [UPI]. UPI reference ID is[protected]. However, I can see on WBSEDCL portal show they did not receive any payment.

How can I get refund or resolve this.

Thanks
Ajoy
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Oct 5, 2021
Complaint marked as Resolved 
Disgusting support from WBSEDCL. Better to reach bank at the earliest.
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Sep 25, 2021
Updated by Tanmoy Kumbhakar Consumer ID:[protected]
Oct 05, 2021
Updated by Tanmoy Kumbhakar Who ever is seeing this post ... Do not waste your time contacting WBSEDCL.
I had created two dockets, however, they closed them without any resolution. I called them and they said they did not know about payment and all. After wasting my 7 day I contacted bank and bank refunded in full.
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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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