West Bengal State Electricity Distribution Company [WBSEDCL] — Refund of money. Payment made through Google pay, but no message for confirmation of payment

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from NILANJANA MAHATA (United Bank of India), google transaction ID is CICAgKDDlpbOQw. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: ANIL KUMAR MAHATA
Customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
NILANJANA MAHATA
Mobile number- [protected]
Email id: mahata[protected]@gmail.com
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Dec 09, 2020
Updated by Nilanjana Mahata
Requesting for Refund of the money.
Dec 10, 2020
Updated by Nilanjana Mahata
Sir/ Madam,
I paid Wbsedcl electricity bill using QR Code printed on electricity bill with Google pay scanner on 9/12/2020. UPI transaction ID is[protected], to wbsedcl (billdeskbqr.[protected]@hdfcbank), from Nilanjana Mahata (United Bank of India), google transaction ID is CICAgKDDlpbOQw. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available. Requesting a refund.

Details of the Customer
Name: Anil Kumar Mahata
Customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
Nilanjana Mahata
Mobile number- [protected]
Email id: mahata[protected]@gmail.com
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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
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