[Resolved] West Bengal State Electricity Distribution Company [WBSEDCL]

West Bengal State Electricity Distribution Company [WBSEDCL]

[Resolved] West Bengal State Electricity Distribution Company [WBSEDCL] — Refund Pending for Payment

R rajwrit Mar 21, 2022 This thread was updated on Mar 21, 2022

I have paid my recent WBSEDCL electricity bill for the month of May, June, July 2021. I have used the QR code to pay the amount through Google Pay. It has been many days and either the payment has not been yet confirmed in the website or the confirmation came through mail or message. Below are the details of the UPI payment. Rs.31.00 has been debited from account 61** to VPA billdeskbqr.[protected]@hdfcbank on 30-04-21. Your UPI transaction reference number is[protected]. Wbsedcl Consumer id:[protected] Attached the screen grab from Google Pay. Please help me to resolve this issue. +1 photos Was this information helpful? No (1) Yes (2)
May 8, 2021 Complaint marked as Resolved Along with placing a request here in the consumer complaints website, I have sent a mail to these below addresses. [email protected] [email protected]; [email protected] And I was continuously following up with them everyday. After many mails Bill Desk confirmed that the money refund is initiated. And after 4 working days the money got refunded to my account. Please don’t use the QR code in the spot bill for WBSEDCL payments. If you have done that, and fails in updating WBSEDCL, please keep in touch with Bill desk, as CRM cell of WBSEDCL won’t respond. West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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