West Bengal State Electricity Distribution Company [WBSEDCL] — Wbsedcl Denny's payment done through qr code

Address:

Boral Majher Para

I have paid my bills on 30th Jan 2021 via bharat qr code via Google pay but wbsedcl deny the transactions that it's not received where the money has been credited to them.
When I ask for refund also they deny the same as well.

My consumer id[protected]

Please help me to get an resolution.

My name - Anirban Kundu(electricity bill is on my father's name gobinda kundu)
Contact no - [protected]

I am attaching bank sms and g-pay payment receipt.