Hi Sir/Madam,
I have made the payment for WBSEDCL Electricity bill for bill period July 21-Sept 21 through Google Pay. I scanned the QR Code provided on the bill and paid Rs 5175 on 3rd July 2021. Even though the payment is shown as successful at Google Pay and the amount has been deducted from my HDFC Bank Account, I did not get any confirmation SMS or Mail on my registered Email ID and Phone Number. The paid bill is not reflected in the WBSEDCL Website nor on Vidyut Sahayogi app. I am not able to contact their customer support even after trying repeatedly.
WBSEDCL Consumer ID:[protected]
Registered name: Subhas Chandra Basu
UPI Transaction ID:[protected]
Google Transaction ID: CICAgOCsnJnbfg
Yours Faithfully,
Sourav Basu
Contact # [protected]
Email ID [protected]@gmail.com
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