Sir/ Madam,
I paid WBSEDCL electricity bill using Vidyut Sahayogi App with Phone Pay UPI. UPI transaction ID is (See the attached screenshot) to WBSEDCL. from KUNTAL DASGUPTA (SBI BANK). Money debited from my bank account. However, no confirmation message delivered in registered mobile. The consumer id is with the name of my father (PURNENDU DASGUPTA). Online payment status shows payment failure.
I have also attached transaction details for reference as well. Please take an action as soon as possible.
Bill Amount: 3779/-
Payment Date: 06/12/2021 Time 7:22 P.M
WBSEDCL Consumer ID:
Details of the Customer :
Name: PURNENDU DASGUPTA
Customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.
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