Whaaky.com — Defective product received

Address:500016
Website:whaaky.com

I have ordered a CDMA mobile phone from Whaaky.com. I had received defective product which is not functioning at all. The details of order and product are: - Company Name Way2online Retail Private Limited No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016. Feedback, Information, Business Partnerships etc. [protected]@whaaky.com Order Reference No.: S[protected] dtd. 19/11/2015 16:55:58. Order in the name of : Vishlesh Bairagi Product Ordered: - Samsung CDMA SCH-B229 mobile phone. Value: - Rs 1599 + Shipping Charges Rs 150/- (Total 1749/-) Delivered by: - JAVAS, dtd. 23/11/2015 11:00:00 Consignment No. DELOSDC113923 I tried many time to register my complaint on[protected] the only contact no. available at the companies website, but there was nobody to answer my call. I had mailed the issue on [protected]@whaaky.com through [protected]@gmail.com, but there was no reply for the same. I want to return the product & wants my money back. Please look into the matter at your earliest.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Complaint comments 

Comments

As per the mail received from whaaky i had sent the defective mobile to the designated address, the same has been delivered also. But there was no confirmation of receiving the product from the end of whaaky nor they have initiated any process to refund my amount.

The deails of courier done are:-
DTDC Courier
Consignment No. V24895939 dtd. 26.11.2015

Please look into the matter and revert at your earliest.
The customer care no.[protected] of Whaaky.com does'nt responds to the calls made in order to file a complaint against receipt of defective product. On communicating through mail address [protected]@whaaky.com, there was no response.

Whaaky have not communicated till date that they have received back the defective product at there end which was dispatched by me via DTDC Express Ltd. on 26.11.2015 Consignment No. V24895939 in the name of Vishlesh Bairagi.

The address on which it was dispatched is

Way2online Retail Pvt. Ltd.,
Sayed Sajid,
No. 1-8-319/2, Patigadda Road,
Begumpet, Hyderabad - 500016
There is no response till date from the end of Whaaky.com on refund or for replacement of defective product delivered to us.

Whaaky have not communicated till date that they have received back the defective product at there end which was dispatched by me via DTDC Express Ltd. on 26.11.2015 Consignment No. V24895939 in the name of Vishlesh Bairagi.

The address on which it was dispatched is

Way2online Retail Pvt. Ltd.,
Sayed Sajid,
No. 1-8-319/2, Patigadda Road,
Begumpet, Hyderabad - 500016
There is no response till date from the end of Whaaky.com on refund or for replacement of defective product delivered to us.

Whaaky have not communicated till date that they have received back the defective product at there end which was dispatched by me via DTDC Express Ltd. on 26.11.2015 Consignment No. V24895939 in the name of Vishlesh Bairagi.

The address on which it was dispatched is

Way2online Retail Pvt. Ltd.,
Sayed Sajid,
No. 1-8-319/2, Patigadda Road,
Begumpet, Hyderabad - 500016

DIFFERENT COLOUR AND SIZE IS MISS MATCH

I HAVE BOOK 5 SHIRTS ..BUT COMPANY NAME IS DIFFERENT AND COLOURS ARE DIFFERENT AND SIZE IS NOT MATCHING..MY MOBILE NO.[protected] ORDER NO.S80771922 ARAMEX NO.[protected]

Order No S80122689

Order No S80122689... more than 30 days happened till now i didnt received my order till date... i tried customer care.. on 66228282.. till now no reply.. pls. contact...[protected]

replace the order

i order jents jeans but there is ladies jeans so how can i wear it order no - s80447626

to receive wrong product from whaaky

Sir my order no. Is S80501092... i ordered 4 jeans from whaaky.com... but they sent me jeans of wrong size even sent me two caperies.. pls sir replace my item or refund mu money

Order No.S80577677

Product has not been delivered so far--Ranjith Cheruvari

change in Jeans size

My name is umesh patel.My order no is.S80629345.I order 3 ladies jeans combo of size 30.but on when parcel come I found jeans size Is 28.when i call customer care noone can take call.pls help me to geT actual size jeans.
My name is Gaurav and Order No: S[protected] . I have order 3 shirt and jeans. but same thing happen as you all customer mentioned .
This site should be banned as no one can pickup phone and Every time same message they delivered.
I would like to know whether this company is genuine or not? If not we have to stop anyone wiling to place order further...Please do the needful.Company name and address given below.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whaaky.com / Way2Online Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    4399
    Pending
    0
    Resolved
    1744
    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Whaaky.com / Way2Online Retail contact information