[Resolved] Whaaky.com / Way2Online Retail — Courier charges and refund | |||||
I many website Complaint you but not you care me or response and many times call you but not answer so my phone cost waste, so I national consumer helpline Complaint this month action you.anyway, Order number S[protected]. I return this item and you refund my money. But I pay Rs 1649 but you refund to my bank Rs 1499. I very shocking. Please refund my full pay of money and my courier charges 100 Rs not recharge my number I many times your customer care I call you and accept my call and inform your customer care representative I required please refund my full money and please recharge my courier charges 100 Rs and your representative inform me okay okay and yeah yeah. But not you any steps. You not refund pay of full money and not recharge 100 Rs courier charges. I many times your email [protected]@whaaky.com sending this problem. But not any responsibility. So, I compilet to national consumer helpline. Please help me. Please recharge 100 Rs courier charges this number is [protected] . Regards By, Vinoth. Was this information helpful? | |||||
Apr 7, 2016 Complaint marked as Resolved You refund amount but not fully amount refund.you refund amount Rs 1499 I very shocking. Because I pay 1649 Rs, so I call your customer care number daily trying but not responsible. I many times your [email protected] email send you but not responsible. So, I national consumer helpline Complaint. Please refund my full of pay amount. You not courier charges refund Rs 100 . I call your customer care and I inform your representative for please recharge 100 Rs courier charges, so your representative inform me for yeah, OK, yeah but not recharge 100 Rs. I send your feedback email address but not responsible. Please recharge 100 Rs this number 8428628242 and please refund I pay of full amount. Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 18, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear anitha
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a refund. As per our refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to initiate a refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1)The defective product should be dispatched within 4 business days for refund of the same.
2)Kindly do not forget to mention the order number
3)The package that is being returned to us should come in its original packaging.
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Regards
Your friends from Whaaky
Verified Support Feb 02, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear anitha,
We apologize for the inconvenience caused to you. As per the courier, the shipment is lost and is not traceable. Therefore, we have decided to initiate a new shipment to you to the same contact details provided by you. Once your product is reshipped, you will receive a mail with the consignment number and courier name.
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Verified Support Apr 06, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear anitha,
This is to inform you that we have refunded your amount in your account. The details pertaining to the refund are as below:
Transaction Ref id :*-[protected]
Refunded on: 03/03/16
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Verified Support Jan 20, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Customer, Order no: - S[protected] We are here to assist you better. We have refunded your amount on 3rd March 2016 through (NEFT) Transferred. Please check your account or Bank. We sincerely apologize and regret for the inconvenience caused. Thanks Regards Whaaky Team | |||||
 35 Comments | |||||
Comments
Hello 3 days after not you answer
Reply
Please answer this question
My order number S[protected] . I already many times this website feedback you not any reply. I many times call your customer care but not any responsibility and your [protected]@whaaky.com I many times feedback you not reply. Please this item return and please refund.
Sir/madam
My number S[protected] I return request this item.so, I send you this defective item and you received this item for date 20:02:2016 Saturday you received. Please refund my money and please refund my courier charges 100 Rs. I box inside my order number mentioned and my bank details mentioned. Courier name is: trackon and tracking number:[protected] . I many times trying your customer care number but not you response and your [protected]@whaaky.com I many times trying not you reply.
( I already feedback this website but not you comment )
My number S[protected] I return request this item.so, I send you this defective item and you received this item for date 20:02:2016 Saturday you received. Please refund my money and please refund my courier charges 100 Rs. I box inside my order number mentioned and my bank details mentioned. Courier name is: trackon and tracking number:[protected] . I many times trying your customer care number but not you response and your [protected]@whaaky.com I many times trying not you reply.
( I already feedback this website but not you comment )
Please look this matter
hai dear sir iam booking 2 nokia mobile but u have sent to me 1 nokia mobile 2 charger,
my order no :S[protected]. plz take necessary action and nest what doing tell plz connect me my mobile no : [protected].[protected]
![]()
my order no :S[protected]. plz take necessary action and nest what doing tell plz connect me my mobile no : [protected].[protected]
Because I many many times call your customer care but not responsible. I many times trying your feedback email address [protected]@whakky.com but not you any reply, so I compilet.
I have odered an[buy 3 jeans and 3 tees @ 799] my order n.o- s[protected]. i want to return this order because the sizes of this clothes were short. please kindly return it and refund my money back as soon as possible. My contact n.o -[protected] my sbi a/c no-[protected]
IFSC code- SBIN0016767
I have odered an[buy 3 jeans and 3 tees @ 799] my order n.o- s[protected]. i want to return this order because the sizes of this clothes were short. please kindly return it and refund my money back as soon as possible. My contact n.o -[protected] my sbi a/c no-[protected]
IFSC code- SBIN0016767
Worst quality of cloth & different colour received in my consignment
Totally different quality of shirts & with different colour i received in consignment l have sent mail still no response & call center also no body attending the call. Its look like used cloth sent without wash. Its purely flatform products which they are selling thru online to cheating the customer.Providing used goods
This is with reference to order number S80696450. I received a order of 5 formal shirts which are not clean enough to wear. I am very much disappointed from the service. Kindly do the needful. Thanksw068 w069 w070
i have buyed a sweater which was in another colour but now after delivary i got another colour it was not the same so please deliver the sweater of my choosen colourConsignment not delivered
please let me know the status of my order no. S80214065. Already 25 days passed, I have not yet got the consignment nor you people giving the reply of mail nor you people replying on the phone.online shopping
material is very bad this is not orignal and watch is not rebocksize and quality problem
I ordered 2 rain coats through whaaky.com, I ordered size XXL, but they sent me size M, the product also low quality.Dear my oder number is S801556401 combo pack that I purchased I want retune so please
Dear my oder number is S[protected] combo pack that I purchased I want retune so pleasetulsi tiwari's reply, May 20, 2017
Hua return
I have rcive blutel mob... but it is not working plz refund money thats y i will complain consumer court my order no... HANS[protected] nd my cont. No. [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
4399
Pending
0
Resolved
1744
+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016