[Resolved] Whaaky.com / Way2Online Retail — Defective power bank | |||||
I have ordered a combo of power bank and blue tooth vide order no. Said[protected]. One item samsung make pb was found defective and was not picking up charge. We have informed the company about it and they informed me to despatch defective pb to their vender. They also promised me to despatch the replacement within 8 working days. There is no response from the company and they are not attending phone calls. Please arrange for replacement at the earliest. Thanks, Kp chaturvedi [protected]@rediffmail.com Was this information helpful? | |||||
Jul 2, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear KP CHATURVEDI, Order no: - S[protected] We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected] Thanks&Regards Whaaky Team | |||||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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