[Resolved] Whirlpool — Damaged product delivered | |
Hi I had purchased whirlpool refrigerator on 17 Apr and same was delivered on 22 Apr mid night by the store, but it was damaged and old product. Very next day I was visited the store for replacement and store management also aggreed, they confirmed that it will be delivered by 26 apr. Now (26 Apr ) store management is saying that, we can't replace it, they are very rude with the customers. Its totally store management mistake but they are denied to replace. Was this information helpful? | |
Jun 3, 2016 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support May 03, 2016 Whirlpool India Customer Care's response Dear Laxman9999,
We regret the trouble your faced. Can you please share service request number for us to help address you concern. Request you to please also share your contact number with us by sending us an email at [protected]@gmail.com listing your complaint, contact details and/or complaint number. We will get in touch with you as soon as possible.
Thank you
Warm Regards,
Whirlpool India
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Required information provided through e mail, pls coordinate with store team and get resolve on urgent basis
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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