[Resolved]  Whirlpool — fridge radiates heat n tiles broken

Address:600082

I brought a whirlpool ice magic fridge n within 5 days one night my tiles broke and walls cracked. When mailed to helpdesk they did not help in anyway. We have it switch off after paying rd.13500. We undergoing mental tension as houseowners are blaming us for buying this. We are afraid to switch on fearing something happens. We want justice. How can a company manufacture like this model which radiates heat. We are hardworking middle class people believe in advertisement and meet heavy loss. Our hard earned money is wasted on this. Now we are not able to use nor get back our money. The company does not have a call desk who can help to solve the issue. We plead that we get back the money n will return the fridge
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Feb 9, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2018
Whirlpool India Customer Care's response
Dear Customer,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Dec 31, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope our service team has already shared the requisite information regarding appliance concern with you. We request your understanding on the same.

Regards,
Whirlpool Support.
Nov 15, 2019
Updated by SUBASINI
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