[Resolved]  Whirlpool — ice maker

Address:72117

I purchased this refrigerator in dec 2010. The ice maker went out and i had it replaced. I called whirpool to see if i could at least be compensated for the cost of the ice maker. After spending over one hour on hold and speaking with two # who pretended to be concerned i was told that if i had called them before getting the ice maker replaced they would have been able to do something maybe. I wonder what the difference is whether you reimburse me or the service company? I think they have no intention of doing either whether i called them first or not. I was not even sure it was the ice maker anyway. I will never buy another whirlpool appliance. So much for america made.
Was this information helpful?
No (0)
Yes (0)
Sep 29, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2018
Whirlpool India Customer Care's response
Dear Customer,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Aug 29, 2018
Whirlpool India Customer Care's response
Dear Customer,

Our service team tried contact you but couldn't get through. Please share your convenient time and alternative number in order to assist further.

Regards,
Whirlpool Support.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3571
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information