Whirlpool India — ac leaking

Address:

400067

My compliant was lodged for the internal leaking of the ac unit for which the number is mb[protected]. Whirlpool has sent this compalint to one of its agency called cool care service in marol andheri whereas the unit to be repaired is in kandivali west. Upon calling me the owner of the agency mr aslam has refused to follow the complain citing timing issues and rains and upon me questioning him he started to shout at me and hurl abusive and expletive language. I have complained about the same to whirlpool and their branch head ms reshma more is going to look into the matter. Why should customers bear the attitude of an unruly service provider