[Resolved]  Whirlpool India — Refrigerator complaint reg.

Address:	Kozhikode, Kerala, 673655
Website:	www.whirlpool.com

I was submitted an on line complaint to yourselves 17 days back in respect of my double door refrigerator which bought about 8 years ago from a local dealer from my home town calicut kerala. The refrigerator is still with good working condition but some internal parts like vegetable box, bottle milk egg racks were broken. There is a leakage of water is also frequently seen. Then about last 6 months my self being complained to the local service centers & surprise to say that they advised me better to by a new fridge that's why i made an on line complaint as mentioned above, as such your customer service from no;[protected] contacted me on 17/04/2016 and gave me the complaint no; also and informed also that your engineer would be attended my complaint within 24 hours. After elapse of 15 days nobody has attended my complaint and am again contacted the above customer care no;, repeatedly the executive would say "will call back soon". But neither person called me nor attended my complaint till time.