[Resolved] Whirlpool India — bad support. bad product. bad services | |||
My name is parth and i am from gandhinagar. I've purchased 2 x 1.5ton ac of whirlpool on 22/04/2017. After installation one of the ac having gas leakage problem and cooling was not working at all. I've registered a support request about it and it took approx 2 weeks & 4 to 5 phone calls to get resolved. Ref: Support request on 20/5/2017 - "no cooling related" Support reference - ah[protected] Visiting date / resolved on : 9/6/2017 * this year again same problem.. "ac with no cooling" * Ref: Support request on 19/1/2018 Support reference ac #1 - ah[protected] Support reference ac #2 - ah[protected] Not resolved yet!!! - 13/3/2018.. I am looking for refund, i fedup with customer support. I made 7-8 calls, nobody answer properly. I have call records. I purchased my ac but can't use it. It's not functional well since january 2018... Was this information helpful? | |||
Apr 16, 2018 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Mar 09, 2018 vedakris's response Please come and check my RO system as early as possible and rectify the problem
Verified Support Mar 14, 2018 Whirlpool India Customer Care's response Dear Customer, We got it checked with the service team and confirmed that our service technician is going to visit at your place today to assist you with the appliance issue. Regards, Whirlpool Support. Verified Support Mar 16, 2018 Whirlpool India Customer Care's response Dear Customer, We hope your concern has been resolved. Please let us know if there is anything else you need help with. Regards, Whirlpool Support. | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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