[Resolved]  Whirlpool India — Complaint against ro water purifier

Address:	Kolkata, West Bengal, 700149
Website:	www.whirlpoolindia.com/water-purifiers/ro-water-purifier

Hi, PRODUCT SERIAL NO: INV[protected] SERVICE REQUEST NO: KL[protected] MY water purifier not working since from one month. After launching a complaint, one service engineer has came to check the system, he told us that product is damaged & need to be changed. so that I asked customer care to change my product, after few days miss Debarsee[ kolkata ] called me & told that new product is not available in market so we will refund you the amount. then I asked her for sending me a amount refund confirmation mail to my register email ID [ [protected]@gmail.com], but from date day I never get any mail or any call from her end. I called several times to customer care. all the time they are providing me a no[protected] /[protected], & told me to contact with Miss Debasree. I tried again & again but can't reach Miss Dabarsree for talking regarding this issue. each time someone else picks the phone & behave every rudely with me. Which is not at all tolerable. how can anyone talk with a customer like this!! I never expect this type o[censored]n-professionalism behavior from whirlpool. I am requesting to you to pay your attention on this matter, solve this issue asap. Looking for a quick and favorable response asap. Regards, Mr Arindam Roy Chowdhury Mob: [protected]