[Resolved]  Whirlpool India — Complaint regarding washing machine

Address:Sirmaur, Himachal Pradesh

My whirlpool top load washing machine is not working from past 15-20 days and complaint was lodged for the same. Assurance was given by your service providers that the problem will be resolved within two days but till date no such service is provided by your company. You are requested to solve the problem immediately or I'll be forced to take an action against your brand.My complaint was registered by my mobile no [protected]. Regards Rajesh Sharma Address-Yamuna Vihar Colony
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Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2015
Whirlpool India Customer Care's response
Dear Antaraa, Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly. Thank you, Warm regards, Whirlpool India
Verified Support
Sep 15, 2015
Whirlpool India Customer Care's response
Dear Antaraa, As per our converstaion with our team, we are trying to fetch the required part. We shall get back to you as soon as we have an update. Thank you, Warm regards, Whirlpool India
Verified Support
Sep 21, 2015
Whirlpool India Customer Care's response
Dear Antaraa, As per our conversation with our team, the issue has been resolved from our end. Please feel free to get in touch with us for any further assistance. Thank you, Warm regards, Whirlpool India
Complaint comments 

Comments

I m sorry to say that such poor service is provided by your company. It has been approximately 1 month since the complaint has been registered but till date your company has not bothered to fix the problem.

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