[Resolved]  Whirlpool India — Complaints rs.5830/- remitted - but washing machine is not working condition

Address:

Nagapattinam, Tamil Nadu, 609001

1. Whirlpool fa tl w / m 650 p / dark grey — washing machine purchased on 28.08.2010
2. Service of the machine is very good/very nice – only 2 persons used.
3. Some trouble in the above machine in december 2015 – myself informed to [cell no.[protected]] sai fefrigeration, whirlpool agencies, mayiladuthurai-609001, tamil nadu.
4. On 05.01.2016 – one service engineer came and serviced the machine. At that time one spare part replaced from machine – spare part name censor – invoice no.798/dt.05.01.2016 – bill amount rs.2330/- [invoice enclosed]
5. Again machine is not working – again informed to cell no. [protected]. After lapse of 40 days one service engineer came and serviced the machine. At that time another spare part mother board replaced from machine – invoice no.11322/dt.18.03.2016 – bill amount rs.3500/- [authorise service partner, whirlpool of india limited] invoice enclosed.
6. Two or three days machine was worked. After 25.03.2016 onwards the machine is out of order.
7. I am calling above agencies cell no. [protected] daily in working days from march 2016 to 10.06.2016. Every time one tone received as, i will send service engineer.
8. But nobody come to house till date. No consumer care.
My name is m. Kandasamy, retired deputy collector, tamil nadu govt. My age is 64 years completed. I am suffering for washing the cloths. My cell no. [protected]. House no.37, kakkan street, d. S. Ponni nagar, mayiladuthurai – 609001, tamil nadu.
I was remitted rs.5830/- for washing machine to your agencies. Our mayiladuthurai agency is don’t care about myself.
Please take necessary action against the agencies and service engineers concerned for non co-operation with consumers.
Yours, m. Kandasamy.