[Resolved]  Whirlpool India — delay in demo service and charging higher prices for basic parts of washing machine

Address:New Delhi, Delhi, 110008

We purchased a whirlpool washing machine on dhanteras i. E on 25th oct, 2019. Their technical team called us daily for demo but did not came for demo. Finally their staff came on sunday (03/11/2019) and forced us to buy their products like filter, cover, stand etc. On higher prices, when we refused to buy from them, they threaten us to not cover our machine on warranty period if we don't buy their products and left without giving any demo.

Kindly help us to find out genuine price of these items and help us in above mentioned matter.

Thanks
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Dec 10, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2019
Whirlpool India Customer Care's response
Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.
Verified Support
Nov 06, 2019
Whirlpool India Customer Care's response
Dear Team,

our service team has shared the required information with customer.

Regards,
Whirlpool Support
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