[Resolved]  Whirlpool India — Dissatisfaction of Big Product : Refrigerator PROTTON 330 Litres

Address:

Mumbai City, Maharashtra

I bought a refrigerator of Whirlpool 330 Ltrs Proton in Oct2011 but I have a very bad experience of it. After only 1.5 years suddenly its cooling stopped and the whole system of compressor was changed immediately also refilled gas at my own cost. Ideally this type of mistake should not be there in such a big and costly product of Whirlpool brand but it happened . Now after one year, this time again it stopped the cooling and today I called the service engineer at my cost and found that its Core Board not working and has to be replaced, it costs around 2600/- with warranty of only 3 months, I was shocked and surprised to hear that again and again this product is giving so much trouble to me and every year in the same season it is creating problem. I thought why I bought this type of fridge of Whirlpool brand. I am very disappointed now and have lost faith in Whirlpool products. Every year this piece of product demanding repairing of parts which is not genuine. It clearly implies that this particular piece of product is not OK and Ideally Whirlpool company should replace it with immediate effect otherwise I have to take some action against this issue. this repeat problem harassed me too much and intended me to take some appropriate action against it. The whole piece is defective and it should be replaced with new one immediately.