[Resolved] Whirlpool India — Double door refrigerator

bonda59

from Pedana, Andhra Pradesh

Address:

533001

My refrigerator which was working perfectly after 4/5 days stopping is not giving cooling. Compressor and lights are working.

Tried to contact your local Authorised Servive Center at #5-4-18, Ibrahim Street, Behind Nagina Maszid, Kothapeta, Kakinada One Mr Pal talked very rudly and some how registered complaint. He said his technician will visit and I have to pay Rs 400 for the visit irrespective of attending the complaint.

This is very objectionable and irregular on behalf of Authorised Service Center.
I have faced this type of behavior earlier also when my Washing Machine gave trouble.

Kindly look in to the matter and send some one to attend the Refregerator.
B Narayan Rao
16-23-B1, Pallamraju Nagar
Kakinada 533001
Phone [protected], [protected]

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Sep 26, 2016

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2016

Whirlpool India Customer Care's response Dear B Narayan,

Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly.

Warm regards,
Whirlpool India