[Resolved] Whirlpool India — filter for washing machine

Sharma S. Parth

from Delhi, Delhi

Address:

New Delhi, Delhi, 110059

I had purchased whirlpool fully automatic machine on 26.03.2016.. When the problem occurred their technician came and said to install a filter which costed 2000 bucks.. He said that there wont be any problems after this installation..2-3 days after installing it.. Every time we use the machine a white gum type formation occurs which blocks the water supply.. The service providers (Pinnacle services) are so rude that they dont even reply to calls.. And when asked for refund/replacement they clearly refused and said ki kuch nahi ho sakta aapko jo karna hai kro.. My point is.. Being such a big brand name.. How can they treat their customers in such a manner and service providers like pinnacle services should not be a part of whirlpool..

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Apr 9, 2018

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

Whirlpool India Customer Care's response Dear Customer,

We got it checked with the service team and confirmed that our service team has already clarified about your above mentioned concern. We request your understanding on the same.

Regards,
Whirlpool Support.