We bought top loading whirlpool fully automatic washing machine in jun 2019.
It worked well for 3 years.But from the 3rd year there was a heavy sound in the spin tub while rinsing and spinning.
We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be Rs 470/-. I accepted it and their person came to our home and checked the machine and confirmed that the sound is due to the bearing problem. And also said barring must be replaced. and said the cost is around Rs 6500/- that also comes with 6 months warranty. On hearing this i was shocked because bearing should not fail within this short period. actually we use only liquid detergent to wash the clothes and in my home only there are two persons clothes will be washed once in a week. I asked him why the quality is so poor, he said all washing machine of this company will work only for the mentioned warranty year afterwards all problem will occur. please dont buy whirlpool washing machine. I am seeing most of the people complaining about whirlpool washing machine bearing failure issue within very short lifespan that too they are charging half of the washing machine price for bearing. It is very expensive. Was this information helpful? | 
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