Whirlpool India — Help desk people are denying to provide solution

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Whirlpool India

I have bought a Whirlpool fully automatic washing machine on 15-Nov-2021 I would like to inform you since the time i have bought this product it is not working properly. we have raised numerous compliants in the first year of warranty itself.Is this the quality whirlpool is providing to its prestigious customers. We have also bought same product in october also but that product is working properly and nither we have raiseang complaint nor any problem arise in that washing machine. But every wash in our said product we are facing different different problems everytime. When we raised complaint a technician named Mr. Rehan who said the company has closed the scheme of replacement but when i called at your call centre they said company will replace only if technician said them to do so. What is this professional behaviour? Whirlpool is a renowned brand and customer satisfaction is not important to your company. And this time i have raised a complaint about P2 system but your technician has changed the complaint from my phone and register a new complaint regarding noise in the machine and he had done cheating with us by registering a new complaint and did not done on the original complaint which we have registered and when we confront him he said i cannot anything about that because i am a mechanicaltechnician and it is the mind of machinery. What is this statement?We are not fools over here.It is my final request to either replace my product or else refund my money.