Whirlpool India — I'm complaining about the delivery guy who does not respond properly.

I had ordered a whirlpool washing machine on october 25 2018 through amazon. It was delivered on 30th of the same month after which we realized it was a damaged product. We contacted the service engineer and sent pictures of the damaged product. A complaint was registered and i was informed it will be delivered within 10 days. I did not have response for 2 weeks.. We had to follow up everyday. Finally we got a call from the delivery guy asking about our address. I made it clear to him that i will be available in the evening for which he agreed too. Since that day he was not responding properly and was so casual about the delivery that when i call he would constantly postpone it or turn off his phone after my call.. This happened for the 3rd time today. I had no other option but call the customer service again. The reply from them was that i had to register a complain again and undergo the same process again. It has been a month now and i have got no proper response from any of your service authorities.
Complaint no:1
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Complaint no:2
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