| Address: | 624005 | | Website: | www.whirlpoolindia.com |
I've registered a complaint via customer care[protected] on 16-april-2016 regarding my frontload fully automatic machine not working.
The customer care people said that the complaint is registered and the service people will contact you within 24 hours. But its been 4 days and no one contacted me regarding the complaint that i've registered.
Instead i'm calling them daily in the morning asking for the time for their arrival for servicing. Yesterday (19-april-2016) they said that they will send a technician by 4pm for servicing. But no one came. And today(20-april-2016) when i called them, they simply replying back that the technician was on leave and so they are not able to come for servicing. I dont know how the people working in a same organization is not aware about their colleague leave plans and how he can simply give the customer a false information. Based on his words we cancelled our plans and waited for the technician to arrive.
Its been 4 days i've registered a complaint and i didn't received any response from the service people with no proper communication.
Such an irresponsible behaviour from your service people in dindigul region.
This is the second time i'm facing this kinda irresponsibility with your service people, in which the first time i dealt these people with a warning notice from consumer court and still they didnt changed their attitude. Was this information helpful? | 
Whirlpool India — Damage refrigerator delivered
Recently I took whirlpool refrigerator on the recommendation of some of my friends but then time I got the delivery from the ADISHWAR outlet it was in damage condition ant they refuse to do the replacement I think this is my worst experience with whirlpool