[Resolved] Whirlpool India — Machine giving sound

V

vivekdvdmanit

from Delhi, Delhi

Address:

471001

Dear Sir,

Happy and Safe Diwali.

Machine again start giving sound.

We are in this problem since last 5 months. We are in apprehension that machine warranty will expire in this problem and then it will not be of any use.

We request you to pl replace the machine as this machine could not work with these temporary arrangements.

Waiting for some positive confirmation from your end.

Earlier Whirlpool India Complaint [ID: 1401448]

Regards

Vivek Dwivedi
[protected]

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Dec 18, 2016

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2016

Whirlpool India Customer Care's response Dear Vivek Dwivedi,

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support

Verified Support

Nov 01, 2016

Whirlpool India Customer Care's response Dear Vivek Dwivedi,

We would like to inform you that one of our service technicians have lined up for visit at your place tomorrow.

Regards,

Whirlpool Support

Verified Support

Nov 07, 2016

Whirlpool India Customer Care's response Dear Vivek Dwivedi,

We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

Regards,
Whirlpool Support

Dec 18, 2016

Updated by vivekdvdmanit Sir,
Machine again starts giving huge abnormal sound.
How many times we have to go through this headache. Every time engineer visit, do some rectification and again problem starts within short period of time.
Machine is opened and rectified by whirlpool representative 4 to 5 times but problem is not resolving.
Pl take some strict action to resolve the issue permanently as we are fed up with this machine sound.
what next???????????
and how many days whirlpool will take to resolve the issue permanently.

Not resolved!!! Problem is there since Aug 2016 and 5 months have passed and every time bread and butter job is done on machine.

what now we shall do???????????????????

Regards
Vivek Dwivedi

Verified Support

Dec 19, 2016

Whirlpool India Customer Care's response Dear Vivek Dwivedi,

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support

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Comments

V

vivekdvdmanit

from Delhi, Delhi

How many times we have to contact whirlpool regarding this machine.
This is the 50 times we are contacting whirlpool dealer or whirlpool regarding problems in this machine but problem is not resolved permanently.
Could we get done permanent solution?????

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