[Resolved]  Whirlpool India — new air conditioner electrical panel got burst in smoke

On 03 Jul 19 nearly at 10:00 pm the right side electrical panel of the indoor unit of the AC got burst, heavy smoke was coming out of it. This was sudden and heavy. It could have been a fire hazard also. I registered a complain on their customer care no.[protected] at 08:06 am on 04 jul 19. My complaint number is CH[protected].
After passing 3 days and making 7 calls to their customer care there is no response from their side. No technician has arrived yet, and believe me i doubt that they even bother to come.
Right now I am felling like I am grabbed by the WHIRLPOOL of pain & suffering which i purchased at a cost of 37999/-
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Aug 31, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Jul 07, 2019
Updated by rampal punia
the complaint ID is CH[protected]
Verified Support
Jul 08, 2019
Whirlpool India Customer Care's response
Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.
Verified Support
Jul 29, 2019
Whirlpool India Customer Care's response
Dear Customer,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool Support
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