[Resolved]  Whirlpool India — not providing service

Address:Bangalore, Karnataka, 560037

Have a whirlpool refrigerators, i have lodged a service request for my refrigerator, as i technician (Mr mujeeb of bangalore) did replace some equipment, i paid 3000 rs to themfor my service through phone pay, i asked him for the bill. He did not provide the ball, said me to send in whatsapp, did not send it, it did not work after one day, i raised complaint again, he is not bothering to come here to provide service even after making many phone call, he is not responding to my call, while i called customer care, they are replying with harsh response, they said to call again to technician again, even though i said technician are not responding to my call, they did not bother to respond properly, really frustrating service centre of whirlpool. I have paid him 3000 rs and then they don't want to provide service

Ticket no:- ht[protected]
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Jan 10, 2020
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2019
Whirlpool India Customer Care's response
Dear Team,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool Support
Verified Support
Dec 10, 2019
Whirlpool India Customer Care's response
Dear Team,

We got it checked with the service team and confirmed that customer's appliance repaired and issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool Support
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