Whirlpool India — POOR SERVICING

Address:

Raipur, Chhattisgarh

I am havng a 310 ltr single door whirlpool refridgerator purchased on 12.1.2006. In 12.7.2013 I changed the compressor as it gone immediatey after 7 yr warranty than in Jan 2014 my fridge stopped tripping and ice forming stopped, than I contacted D.S.Services Raipur, ;which is Whirlpool India's customer care at Raipur Chhattisgarh, they said problem in thermostat and they changed it in 12.1.14 and charged Rs.610, after a couple of week again the same problem began, than again i contact them they said to pick the fridge at there workshop and said fridger is not working and need to be change, i said ok. they changed it and charged Rs.2835+Rs.300 rickshaw charge. Again smwr in June the problem starts and again they said compressor pipe leakage and again it was repaired n they charged Rs.1200 for recharging gas. Now last week again the same problem started and again i called them and after calling several times they respond 4days ago and they said gas is choked and then Mr. DS Dewangan stopped picking my phone, and one of his worker always gave only assurance of tomorrow. I am very harrased by this attitude. SHISHIR GUPTA [protected]