[Resolved] Whirlpool India — Receieved refrigerator with broken front legs/wheels

nigamasheesh

from Sitapur, Uttar Pradesh

Address:

Sitapur, Uttar Pradesh, 261001

Refrigerator was delivered with broken front legs/wheels, was assured of replacement of the legs soon. After the delivery of the refrigerator, no one is listening to the problem whether dealer, service center or against my complaint with whirlpool (though visit of service engineer was assured within 24 hours). Quite saddening, frustrating, and disappointing. It has been two months now :(. Is anyone out there to listen to your customers and fix the problem as assured/ supposed to be addressed.

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Jul 21, 2016

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2016

Whirlpool India Customer Care's response Hi Asheesh, We regret to know about your experience, could you please share your contact details or share your complaint number for us to look into the issue. Warm regards, Whirlpool India