[Resolved] Whirlpool India — Recent complaint no cn[protected]. refrigerator

srinivasankaar

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600057

Hi,
With regards to above call number. As of now 3technicians have visited my house. 1st technician replied 1200/- will be the charge and collected rs.350/- in advance (Service charge). Next 2nd one called and informed that your refrigerator is under warranty and please arrange the bill for replacement. As the refrigerator was gifted to me i dont have any bills. Now 3rd technician is claiming 2700/- for repairing. I have never experienced this kind of service from whirlpool. Earlier i have been using a washing machine. I use to refer all my friends about ur best service. But now this time your service is really parhetic.
Hope refrigerators are having 5years compressor warranty and im sure it has not crossed 5years.
Please help to replace the compressor under warranty terms.
Thanks & regards,

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Sep 26, 2016

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2016

Whirlpool India Customer Care's response Dear srinivasankaar,

Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly.

Warm regards,
Whirlpool India