Address: | Ghaziabad, Uttar Pradesh, 201204 |
Hi Team,
Since the day we have procured this whirpool refrigerator in the month of March 2018, we are facing issues with the unit. Would like to highlight that the controller/core board was changed by whilrpool service team in first 3 months itself as it was having cooling issues. Subsequently this problem was reoccuring every 2 months and we did report everytime to the service team to address the issue. The engineer used to come and clean some parts which worked for a week or so but same cooling issue reoccurred.
Few days before, I raised same issue to your team and pls note that this is almost 6-7th complaint to the customer care. Engineer visited as usual and asked us to get replaced the same controller/core board. We can easily construed that the problem was with unit itself and the service team was servicing to just pass the warranty year. I am really disappointed as I chose whirpool as one of the premium brands. Nevertheless I would request you to please get this refigerator unit replaced immediately so that I may not face repititive issues and pain.
Refrigerator Sl. No: INE[protected]
Complaint no: GB[protected] Was this information helpful? |
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