Whirlpool India — Refrigerator service Whirlpool great experience

The refrigerator at my house was not cooling from 2 days and the sensor board outside the indication light just went off and stopped working but refrigerator was running still the vegetable were got bad so i book a service online for the service after 3 days a guy from the Whirlpool service came and he didn't even touch the refrigerator yet and started telling about the charges and all he just said straight at our face that if he just touch the fridge he will charge us 500 for just the service of checking it. I just made him go i don't want this type of service from Whirlpool i am disappointed will buy new refrigerator from Samsung or LG. My experience with Whirlpool was great nice service appreciate for the after service you gave to your customer.