[Resolved] Whirlpool India — Refrigerators-water leaking | |||||
"water leaking".We complaint your customer service through toll free number[protected] and your technician came same day and taken 1000rs for a part named thermostate to replace the item.He says that he will come tomarrow to rectifie the problem but a technician named as 'maqsood' was came after a week dated on 24/2/2017 came and replace the item assured that no problem will be arised upto 3yrs, the dates between complaint and part replaced we had been made request calls many times to your nellore service center but they were not responded, aftr replacing the same day on the rplacing part the problem again arised with in 2hrs immediatly we called and told the problem which arised the technician who replaced it.The man answered that i will come tomarrowto check the problem but he didn't come tomarrow after we make many calls he said that we were unable to repair the problem and received cash by me 1600rs(1250+350 part cost and service charge)will be refunded tomarrow and advised us repair the problem with a local mechanic, until now from the item replacement date 24/2/2017 your service technician didn't lift the calls anymore.So we requested you to rectifiy the problem with in 24hrs from now otherwise we will go to police station to complaint and going to take legal action against on whirlpool company and nellore service center.We will demanded at the consumers forum t the new fridge instead of your failure fridge, we also under the warrenty coverage period."last but not least your service is tooo worst i ever see".Thanking you sir.U vara prasad Was this information helpful? | |||||
Apr 20, 2017 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. | |||||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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